Returns & Exchanges

At BOA, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your wardrobe needs.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.